Q - How does home health care or hospice get started?
A - Your physician may call us and order the care for you or you may call Erwine Home Health Care and ask to speak to an Intake Manager. After talking to you about your medical needs, the Intake Manager will call your physician for orders.
Q - Who pays for home health or hospice services?
A - Medicare, Medical Assistance, HMO’s and most private insurances cover home health and hospice services. You may verify your insurance coverage with the Intake Manager or nurse upon their first visit to your home.
Q - Who do we call with questions about patient care?
A - Your concerns are our concerns, you can call us whenever you have questions about any aspect of your patient care.
Q - Who will make the arrangements to implement the Physician’s orders and the patient’s needs?
A - Your nurse will take care of ordering any durable medical equipment such as a walker, cane, wheelchair, bedside commode, shower chair or other equipment that your physician may order. The nurse will also coordinate with your pharmacist any medication or medication refills. If your Physician orders intravenous medication ( IV ) your nurse will arrange for delivery. In addition, your nurse will make sure that supplies needed for any wound or incision care are present in your home.
Q - How will the attending physician or physicians know how the patient is doing?
A - A regular progress report will be sent by the nurse to all attending physicians. Our goal is always to work as a team to provide the best possible health care.
Erwine Home Health and Hospice, Inc. • Kingston, PA 18704 • Phone: 570-288-1013